Conversion optimization

eCommerce Conversion Optimization: Small Changes, Measured Properly

Most conversion gains come from removing doubt, not from adding persuasion.

12 March 2026 · 6 min read

Find the doubt, then remove it

Sizing uncertainty, delivery cost, compatibility and returns policy account for a large share of abandoned sessions. Answer them on the page.

Measure one change at a time

Stacking five changes in one week guarantees you learn nothing. Sequence changes and give each enough traffic to be readable.

Respect statistical reality

Low-traffic stores rarely reach significance quickly. In those cases, prioritise obvious usability fixes over formal testing.

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